LogoDispatch
Live Operations — Dispatch Command Center

The math of a well-run
freight operation.

Your TMS shouldn't need a TMS to manage it.

Numbers from 847 active shippers, updated daily. Every metric below is what Dispatch delivers — not what it promises.

Cost Down
0%

Cost-Per-Mile Reduction

Avg. across FTL & LTL lanes

Performance Up
0%

Carrier Acceptance Rate

First-tender, no re-brokers

Performance Up
$0M

Invoice Audit Recovery

Recovered for clients in 2025

Cost Down
<0 min

Load-to-Driver Match

Median tender-to-accept time

Performance Up
0%

On-Time Delivery

Rolling 90-day average

Data sourced from Dispatch platform analytics, Q4 2025 — Q1 2026. Verified by third-party logistics audit.

847 active shippersUpdated 26 Feb 2026
Building the Case

Six axes where spreadsheets lose
and legacy TMS bleeds.

Each card below is a data point. By the time you reach the bottom, the math speaks for itself.

39% cheaper
$4.82

avg cost-per-shipment

vs. $7.90 on legacy TMS

Intelligent Rate Engine

Dynamic lane benchmarking against 120K+ carrier contracts. Dispatch beats spot market by 18% on first tender — not after three rounds of calls.

Legacy alternative: Legacy TMS: manual rate tables, updated quarterly. You're always bidding yesterday's market.

Ship faster
11 days

avg. implementation

vs. 6–18 months for legacy

Zero-Friction Onboarding

EDI, API, and flat-file integrations pre-built for 340+ carriers. Your team dispatches live loads on day 12.

Legacy alternative: Legacy TMS average: 7.3 months to first live load.

400x network
48,000+

active carrier relationships

FTL, LTL, intermodal, parcel

Carrier Network Depth

Pre-vetted, insurance-confirmed, performance-scored. The right carrier for the lane — not just the first one who answers.

Legacy alternative: Spreadsheet dispatchers: ~120 carriers in a contact list. 40% of loads go to default carriers regardless of price.

No middleware
340+

native integrations

ERP, WMS, visibility, billing

Integration Ecosystem

SAP, Oracle, NetSuite, Manhattan, project44, Fourkites — live bidirectional sync, not CSV exports. One API call replaces 14 manual touchpoints.

Legacy alternative: Legacy TMS: 3–5 integrations, custom middleware required, $50K+ professional services.

Always live
4-min

exception alert latency

avg. time to flag a problem

Real-Time Visibility

GPS, ELD, and macro-point pings aggregated every 4 minutes. Delays surface before your customer calls — not after.

Legacy alternative: Spreadsheet: you find out when the driver calls. Or when the customer does.

Always on
< 8 min

median support response

live ops coverage, 24/7/365

Logistics-Native Support

Every support rep has dispatched freight. No tier-1 scripts, no ticket queues during peak. A freight person picks up.

Legacy alternative: Legacy TMS: 4–48hr ticket SLA. No nights, no weekends, no holidays.

The Verdict

Dispatch vs. Legacy TMS
vs. Spreadsheets

Nine operational axes. The math doesn't require interpretation.

Axis
Dispatch
Legacy TMS
Spreadsheets
Implementation time
11 days avg
6–18 months
Immediate (but broken)
Cost per shipment
$4.82 avg
$7.90 avg
$9.40+ (hidden costs)
Carrier network
48,000+ pre-vetted
500–5,000 (stale)
~120 contacts
Real-time visibility
4-min alert latency
Partial, $30K+ add-on
Driver calls you
Invoice audit
Automated, 100% coverage
Manual sampling, 30%
None
Native integrations
340+ out of box
5–20, middleware req.
Copy-paste
Support hours
24/7/365, <8 min response
Business hours, 4–48hr SLA
Google it
Lane optimization
Dynamic, per-load AI scoring
Static rate tables
Gut feel
Annual software cost
From $1,800/mo
$80K–$500K+ license
$0 (plus your sanity)

* Legacy TMS data sourced from public pricing pages and G2 reviews as of Q1 2026. Spreadsheet costs include estimated labor overhead at $45/hr.

Verified Results

What logistics directors say
after six months.

Three operators. Three different problems. One platform that quantified what they were leaving on the table.

$2.1M

Invoice recovery, Year 1

Regional 3PL

"We were running 380 FTL loads a month through a spreadsheet and three people whose entire job was copy-pasting tracking numbers into emails. Dispatch replaced that workflow in 11 days. The $2.1M we recovered in invoice audits the first year paid for three years of the platform."
Marcus Thibodeau, VP of Transportation at Keystone Freight Partners

Marcus Thibodeau

VP of Transportation, Keystone Freight Partners

380 FTL loads/month

Load volume, same headcount

Regional Shipper

"I inherited a TMS that cost $240K annually, required a dedicated IT resource to maintain, and still needed manual carrier calls for 30% of loads. Dispatch costs a tenth of that, onboarded in two weeks, and our dispatcher now manages twice the volume solo."
Renata Okonkwo, Director of Logistics at Heartland Industrial Supply

Renata Okonkwo

Director of Logistics, Heartland Industrial Supply

$2.8M annual transport spend

+9.4%

On-time delivery lift

Mid-market 3PL

"Our on-time rate was 88% when we were manually dispatching. We blamed carriers. Dispatch showed us we were the problem — late tenders, wrong lane assignments, no backup coverage logic. Six months in, we're at 97.4%. Same carrier pool."
Derek Szymanski, Chief Operating Officer at ClearPath Logistics Group

Derek Szymanski

Chief Operating Officer, ClearPath Logistics Group

220 loads/week

847

Active shippers

1.2M+

Loads dispatched

340%

Avg. ROI, Year 1

71

NPS score

All metrics verified by independent logistics audit, Q4 2025. Customer names used with permission.

Your Numbers, Calculated

Find out exactly what
you're leaving on the table.

Two minutes. Your shipment volume and current setup. We calculate your annual savings estimate — before you talk to anyone.

Run Your Cost Comparison

Enter your shipment volume and current TMS. We model your savings against the Dispatch benchmark — personalized to your freight profile.

Personalized cost-per-shipment estimate
Annual savings projection
Implementation timeline estimate
Carrier network coverage for your lanes

See the Full Comparison Matrix

32-page PDF covering every operational axis — carrier performance benchmarks, integration depth, total cost of ownership, and implementation risk factors.

32-page independent analysis
TMS vendor scorecard (14 platforms)
TCO model: build vs buy vs Dispatch
No sales call required

$4.82 avg cost-per-shipment. Find out what you're paying — and what you could save.